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London’s Luton airport is introducing a new technology to help cut down delays during security checks. The new cloud-based planning platform will help staff predict the number of passengers using the security area at any given time, and will hopefully help to ensure that the right number of staff are in place at peak times, avoiding delays. A similar system has already been implemented at other European airports, including Dublin and Geneva.
According to travelweekly.co.uk, the change comes on the heels of an 18.5% jump in the number of passengers using Luton airport last year (reaching 14.5 million) and a major terminal upgrade.
Improvements in security are a major part of the £110 million transformation project, to allow the operations team to manage increased passenger numbers, according to the airport. Operations director, Neil Thompson, said: “This new planning system marks another milestone in the current transformation of the airport. Passengers will benefit from a smoother journey through the security area thanks to this innovative system.”
The ‘Better Airport’ system is being supplied by software firm Copenhagen Optimisation.
Managing partner, Kasper Hounsgaard, said: “We’re looking forward to making a real difference to London Luton airport’s operations, as well as improving the journeys of the many passengers who travel through every day. Being able to access all modules of Better Airport on laptops, tablets, and smartphones, will make the communication and tracking of airport operations more intuitive and hassle-free.”