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Seattle-Tacoma International Airport (SEA) is testing technologies to modernize the travel experience and help people stay safe during the COVID-19 pandemic.
SEA Spot Saver is a way for travelers to make digital reservations for the TSA general screening security checkpoints as a virtual queuing system, in order to help people avoid standing in crowded security lines where social distancing is difficult.
Users can reserve a spot in advance and will be notified when to proceed to a TSA checkpoint.
Another technology tested is happyhover, a touchless system where a user can use an electronic screen that detects fingers hovering above without any physical contact. The tech is being used on check-in kiosks available to various airline passengers.
The airport is hopeful that less time spent in security lines will translate to more time not in line, shopping or dining or visiting with family and friends before flying. Touchless solutions reduce stress for those traveling today, but are the kind of innovations that will make the airport safer and more efficient for years to come.
Following the pilot completion later this summer, SEA will evaluate usage with passengers, customer feedback and increases to line efficiency. If successful, the airport hopes to launch a broader program, according to geekwire.com.