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Microsoft and the Pentagon’s project to develop a HoloLens-based mixed reality headset for the military has not gone smoothly as expected.

A contract worth up to $21.88 billion over ten years, signed in 2018, has had Microsoft working on developing a custom HoloLens headset for the US Army. The headset is supposed to use augmented reality and machine learning to enable a “life-like mixed reality training environment.”

Various leaked email reports reveal that only minor improvements have recently been made to Microsoft’s HoloLens military system, reported. In addition, issues with thermal imaging and low-light performance contribute to this problem.

Meanwhile, Microsoft has not yet responded in any official capacity, continuing to broadcast business as usual with the development of the HoloLens3 headset.