Chatbots and The Danger They Pose

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Europol recently announced the agency would start engaging stakeholders and organizing workshops to educate them as to how criminals could employ ChatGPT and other LLMs for nefarious purposes.

For example, chatbots could easily craft convincing scam emails without the common mistakes non-native English speakers tend to leave in their copy. What’s more, attackers could leverage Chat GPT for in-depth learning about target organizations, said Rachel Jones, CEO of online security firm SnapDragon Monitoring.

“ChatGPT users can ask the tool to learn about the way organizations communicate with their customers and then generate realistic phishing emails, where they encourage victims to click on links leading to fake websites where they are asked to input sensitive information, such as PII and payment details,” Jones said.

The crucial benefit LLMs like ChatGPT provide is the ability to mimic the English language perfectly. Attackers can craft emails without grammar mistakes and avoid cultural mishaps that would normally be visible to speakers from a specific region.

According to Europol, LLMs could cause harm far beyond phishing emails. For example, ChatGPT is capable of writing code in different programming languages. AI could lower the entry bar for more sophisticated attacks from a large number of unsophisticated threat actors.

As reported on by

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