Familiar Remote Work App – Now More Secure 

Photo illus. by Pixabay cyber-security

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Remote work has become prevalent globally due to the COVID-19. While saving workers hours in traffic jams and enabling business continuity during lockdowns, remote work has also made employees and companies alike more vulnerable to cyber-attacks.

One of the tools enabling remote work is the possibility to gain remote access to computers and other devices for administration and technical support. TeamViewer Remote Control app is one of them, remotely controlling computers, tablets, smartphones, and other devices from a mobile device. 

After a severe TeamViewer vulnerability allowed attackers to steal system credentials last summer, the company has recently added another layer of security to its app, along with several new usability improvements. 

This new security feature leverages native biometrics face and fingerprint authentication on Apple and Android mobile devices.  The TeamViewer Remote Control app can now be locked behind biometric authentication, which prevents unauthorized access even if the mobile device is left unlocked. 

Unauthorized access can similarly be blocked on the account-level in TeamViewer with two-factor authentication (TFA) and incoming connections can also be verified via TFA push notifications. After one or multiple mobile devices are registered, users will be asked to allow or deny each connection via the registered devices. 

Additional embedded security features include a ‘black screen’ for connections from mobile devices, keeping the information being accessed on the remotely located device private, according to the company announcement on prnewswire.com.

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