Decision Support System to Empower Security Organizations

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A new system will simplify security organizations’ tasks and decision making process in routine activities and complex situations.

Genetec Inc., a provider of open-architecture, IP security solutions announced Mission Control, a Decision Support System (DSS) that will provide security professionals with new levels of situational intelligence, system visualization, and incident management.

It is designed to work seamlessly with Security Center, the company’s unified security platform that combines video surveillance, access control, automatic license plate recognition (ALPR) and communications management.

The company’s announcement said that the new system gives security personnel a more intelligent view of an incident so they can make informed decisions. This is achieved by ingesting data from thousands of sensors and associated real-time information and qualifying them more intelligently based on the end-user’s operational environment.

Ideally suited to meet the operational needs of larger, multi-site deployments in markets such as higher education and transportation, Mission Control will give operators a holistic, unified, and map-centric view of their entire security infrastructure. Mission Control will also move beyond the capabilities of traditional security platforms, enabling organizations to manage the entire lifecycle of incidents and situations, from monitoring incoming sensor data and detecting incidents, all the way through to resolution and auditing.

With the new system, security and operations departments will be able to create incident categories, the multi-layered rules that trigger each, and automate system actions to address them. They can further assign automated workflows and standard operating procedures (SOPs) to incident categories, which are triggered when an incident is detected to guide the response of the operator to ensure compliance with internal and external policies.

To enhance and streamline the operator experience, Mission Control introduces new levels of interaction within dynamic maps, including monitoring live incidents and response management, to go beyond traditional maps that are generally limited to monitoring security devices and singular events. By utilizing a map-centric approach to monitoring and command and control, operators will be able to more intuitively visualize the security environment and take appropriate action as warranted.